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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Thelma Conner

September 19, 2024

5  out of  5
rating by Thelma Conner
"I’ve been with Stephanie Wilmsmeyer State Farm Office for years. They always provide the best customer service, listen to my concerns & help me work out a solutions."
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Donald Edgar

July 30, 2024

5  out of  5
rating by Donald Edgar
"Everyone is verry pleasant to work with, Stephanie only hires the best. Whatever problem you have, i can assure you they will handel it verry quickly."
We responded:
"Don, THANK YOU for the 5-star review! I appreciate your loyalty over the years! ~Stephanie "
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Nadia Ryakhmyatullov

July 17, 2024

5  out of  5
rating by Nadia Ryakhmyatullov
"Stephanie and her team are outstanding. Their follow up is on point, they deliver what they say and are involved in our community. I have worked with Stephanie for over 10 years, she looks out for me and teaches me."
We responded:
"Nadia, we appreciate you so much! I'm thrilled our team's follow-up & community involvement stood out. We appreciate your trust and loyalty! ~Stephanie "
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Tasha Algrim

July 12, 2024

5  out of  5
rating by Tasha Algrim
"Matt Alexander has been great to deal with. From the initial phone call to current he acts with a sense of urgency and is friendly. I was able to get my insurance switched and set up the same day I called. I am so happy that I made the call. It is amazing how much more relaxed I feel knowing that all my properties are safe and protected with a reliable company and agent. Thank you Matt and team!"
We responded:
"Tasha, our whole team appreciates this very kind review. We cannot thank you enough for the loyalty you have given to this agency. - Stephanie"
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Gembelle Ng

May 31, 2024

3  out of  5
rating by Gembelle Ng
"Overall this office is not the most personal or caring; BUT One employee Abbie Gottman seems to be the only one who knows completely what she is doing! She goes beyond and above her "call of duty" and when others including her boss have given up trying to help me get a better rate (let alone bother to talk to me); she manages to find a way for more discounted ways and will always answer my calls and goes beyond just the minimal (if that) efforts of her colleagues. So my bottom line is, you can definitely do better than this office but you can NOT do better than working with Abbie - so if coming here, please ask only for her! :-) Thanks for reading! Cheers, Tenured Professor YT Ng"
We responded:
"Hello, feedback of any kind is how our team will continue to grow and learn from one another. Thank you for sharing your kind words. We will continue to try to earn those extra stars as your business is important to us. - Stephanie"
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Accent Pets (Christine Mott)

May 31, 2024

4  out of  5
rating by Accent Pets (Christine Mott)
"Quick. Easy and Less$ than well known competitors .when i need Insurance . I CALL Stephany Wilmsmeyer at State Farm! Ty!!"
We responded:
"Hello, please let us know how we can earn that extra star! Your feedback is important to my team and I! - Stephanie"
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Sue Sapp

May 29, 2024

5  out of  5
rating by Sue Sapp
"I can't say enough about Matt Alexander and how he was a lifesaver for me. I had just been told by Progressive that they were going to cancel my ins if I couldn't get my roof replaced within the next 4 days i was totally freaking out and I looked up ins agents. Stephanie Wilmsmeyer was the first on the list. So I called the # and Matt answered the phone. In a matter of 30 min he had me signed up for ins for my home & autos & calmed me down. Matt is such a nice guy and very knowledgeable. I think i will enjoy doing business with him in the future."
We responded:
"Sue, I'm so glad your time spent with us has led you to share such great feedback! Thank you for giving us the opportunity to serve you and provide you with top notch service! - Stephanie"
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Addie Burr

May 17, 2024

5  out of  5
rating by Addie Burr
"Abbie is always a pleasure to work with! She is knowledgeable, and always willing to go the extra mile."
We responded:
"Addie, we appreciate you taking a moment to share such positive feedback with us. My team and I are proud to serve you each day! - Stephanie"
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Desiree Roller

May 17, 2024

5  out of  5
rating by Desiree Roller
"Abbie is always great to work with! Great customer service and very personable! They have a great team and everyone is always willing to help."
We responded:
"Desiree, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Stephanie"
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Harleen K Chela

May 16, 2024

5  out of  5
rating by Harleen K Chela
"I can wholeheartedly and honestly say that this State Farm agency has been extremely supportive to me during a recently challenging time!! Abbie and Karissa have been remarkably kind and patient with me and have really helped me navigate the situation and have gone above and beyond to help me out! It is because of them that I will continue to remain with Statefarm because of them!! They are a wonderful team!!"
We responded:
"Harleen, we’re so happy to see this wonderful feedback! Thank you for trusting our State Farm Agency each day! - Stephanie"
Profile photo of Don Ranly

Don Ranly

March 30, 2024

5  out of  5
rating by Don Ranly
"Agent Matt Alexander has just helped me switch my house and my daughter's house and my car and her car back to State Farm Insurance. I simply can't imagine anyone doing a more efficient and professional job. Not only that, he is a most kind and pleasant gentleman, and I look forward to working with him in the future. He has assured me I should call HIM with any problems or questions, and indeed I shall! And without any fear or hesitation. How wonderful for an old person to be able to do that!!"
We responded:
"Don, anything that will bring you relief is our goal each day when we work with you. Please always know that this team is dedicated to having your business while delivering you a great customer service experience. - Stephanie"
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Dustin March

March 9, 2024

5  out of  5
rating by Dustin March
"Matthew Alexander is an outstanding agent. It’s evident from the beginning his communication will not be any issue. Great job Matthew"
We responded:
"Dustin, as you know, communication is key to exceptional customer service. I know Matt and my team will take great care of you! Thanks for the 5-star review! ~Stephanie "
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Onnalee Riley

February 27, 2024

5  out of  5
rating by Onnalee Riley
"I called Abbie today to inquire about my rate increase. Abbie was so pleasant! She was also surprised by the amount, and researched the reasons why. She explained what she found, and also offered a way for me to save more on my bill. Abbie offered sympathy, information and a solution. I feel like she cared about my situation. That phone call felt very personalized and makes me happy to be a State Farm customer."
We responded:
"Onnalee, thank you for taking the time to share this. Abbie is such a great asset to our team and I am so happy that she was able to help you and put your mind at ease! - Stephanie"
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Jayedi Aman

January 23, 2024

5  out of  5
rating by Jayedi Aman
"Matt was extremely helpful in setting up car policy with State Farm."
We responded:
"It was our pleasure helping with your insurance, Jayedi! My team and I have very much enjoyed working with you! - Stephanie "
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Laura Carroz

December 30, 2023

5  out of  5
rating by Laura Carroz
"Abbie has been an absolute pleasure to work with at this agency. She is prompt to reply to any of my questions or concerns, and I have confidence she is working to get the best deal for our family. I appreciate her friendliness and professionalism."
We responded:
"Laura, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Stephanie"
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McKenna Howe

November 20, 2023

1  out of  5
rating by McKenna Howe
"Do not recommend these people for insurance. They will never let me speak to my agent. They have messed numerous things up. I have been trying to switch insurance for 14 days now. In order to do this, I need a letter of experience. I requested the letter of experience and First I was told I would get it in 24 hours. Then I was told 3-5 business days. Then I was told 7-10 business days. Still nothing. I have also asked for other solutions to this problem and they can not do anything about it."
We responded:
"Dear McKenna, Thank you for your ongoing communication regarding the challenges you've faced. We genuinely regret that our previous attempts to remedy the situation fell short of your expectations. Your satisfaction is of utmost importance to us, and we're dedicated to finding a more effective solution. Please get in touch again, and we'll continue working tirelessly to address your concerns. Appreciate your understanding. Best regards, Stephanie Wilmsmeyer State Farm"
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Tyler Miller

November 20, 2023

1  out of  5
rating by Tyler Miller
"This is by far the worst customer service I’ve ever dealt with. The people at this office have no idea how to do their jobs. I had renters insurance with them for a house a didn’t even live in because they “forgot” to switch it, plus many more problems. I would definitely not recommend them to anyone."
We responded:
"Tyler, We appreciate your continued communication and the opportunity to address your concerns. We regret that our previous efforts haven't fully resolved the issues you've encountered. Your satisfaction is paramount to us, and we are committed to finding a resolution. Please reach out again, and we'll work diligently to ensure your experience aligns with our standards. Thank you for your patience. Best regards, Stephanie Wilmsmeyer State Farm "
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Tina Patel

November 10, 2023

5  out of  5
rating by Tina Patel
"Amazing team!!"
We responded:
"Tina, we appreciate you and your business! - Stephanie"
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Joy Vellema

October 19, 2023

5  out of  5
rating by Joy Vellema
"These girls are great! Best rates anywhere and always kind and helpful. Thank you🙂"
We responded:
"Hello, we appreciate you and the time you have taken to share this kind feedback with us! - Stephanie"
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Nick Agopian

October 9, 2023

5  out of  5
rating by Nick Agopian
"Prompt action, professional service, and caring! Jessica is exceptional."
We responded:
"Nick, thank you so much for choosing our agency, we're so happy to have you with us. - Stephanie"
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Jonathan Cherry

September 28, 2023

5  out of  5
rating by Jonathan Cherry
"Very friendly and very professional. And helped me save on my auto insurance, that is always welcome today."
We responded:
"Thanks for the kind words, Jonathan. I am glad we were able to make assisting you with your insurance needs such a positive experience! - Stephanie "
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Kristen Deken

August 31, 2023

5  out of  5
rating by Kristen Deken
"Abbie made it so easy to get everything switched over. Great customer service and very personable! Best part is I’m going to be saving money with them. She took the time to explain everything and answer all my questions. They have a great team over there, I was greeted with a smile by Jessica as well. Francesca talked with me over the phone about different options too before I went in. Thank you all for your assistance!"
We responded:
"Kristen, it is always our mission to always provide you with excellent customer care. We appreciate your time and business more than you know! Thank you! - Stephanie "
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Tara Hoos

August 23, 2023

5  out of  5
rating by Tara Hoos
"I had a life situation come up and requested some assistance from this office. Jessica emailed me back quickly and took care of it. But she did it with the utmost kindness and care and ended her email with encouraging words. Stephanie has been my agent and they have always been great but this experience was beyond exceptional. I started crying because of how understanding Jessica was. I will never forget it. Obviously, I highly recommend this office because of this experience and no one knows this business like Stephanie Wilmsmeyer."
We responded:
"Tara, I would like to sincerely thank you for taking a moment from your day to share such great feedback with us. My team and I will always be here for you. - Stephanie"
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Ashley Mc

August 14, 2023

5  out of  5
rating by Ashley Mc
"Literally the most personable experience with my insurance needs. Super friendly and professional staff. I definitely recommend Stephanie Wilmsmeyer - State Farm Agent!"
We responded:
"Ashley, thank you for recommending our State Farm Agency to assist the needs of others! We couldn't be more excited to assist you and your future insurance needs. - Stephanie "
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Jinho KIM

July 28, 2023

5  out of  5
rating by Jinho KIM
"All people are so kind."
We responded:
"Hello, we appreciate you and your business! - Stephanie"