State Farm® Insurance Agent Stephanie Wilmsmeyer

"Matt Alexander has been great to deal with. From the initial phone call to current he acts with a sense of urgency and is friendly. I was able to get my insurance switched and set up the same day I called. I am so happy that I made the call. It is amazing how much more relaxed I feel knowing that all my properties are safe and protected with a reliable company and agent. Thank you Matt and team!"

"Overall this office is not the most personal or caring; BUT One employee Abbie Gottman seems to be the only one who knows completely what she is doing! She goes beyond and above her "call of duty" and when others including her boss have given up trying to help me get a better rate (let alone bother to talk to me); she manages to find a way for more discounted ways and will always answer my calls and goes beyond just the minimal (if that) efforts of her colleagues. So my bottom line is, you can definitely do better than this office but you can NOT do better than working with Abbie - so if coming here, please ask only for her! :-) Thanks for reading! Cheers, Tenured Professor YT Ng"

"I can't say enough about Matt Alexander and how he was a lifesaver for me. I had just been told by Progressive that they were going to cancel my ins if I couldn't get my roof replaced within the next 4 days i was totally freaking out and I looked up ins agents. Stephanie Wilmsmeyer was the first on the list. So I called the # and Matt answered the phone. In a matter of 30 min he had me signed up for ins for my home & autos & calmed me down. Matt is such a nice guy and very knowledgeable. I think i will enjoy doing business with him in the future."

"I can wholeheartedly and honestly say that this State Farm agency has been extremely supportive to me during a recently challenging time!! Abbie and Karissa have been remarkably kind and patient with me and have really helped me navigate the situation and have gone above and beyond to help me out! It is because of them that I will continue to remain with Statefarm because of them!! They are a wonderful team!!"

"Agent Matt Alexander has just helped me switch my house and my daughter's house and my car and her car back to State Farm Insurance. I simply can't imagine anyone doing a more efficient and professional job. Not only that, he is a most kind and pleasant gentleman, and I look forward to working with him in the future. He has assured me I should call HIM with any problems or questions, and indeed I shall! And without any fear or hesitation. How wonderful for an old person to be able to do that!!"

"I called Abbie today to inquire about my rate increase. Abbie was so pleasant! She was also surprised by the amount, and researched the reasons why. She explained what she found, and also offered a way for me to save more on my bill. Abbie offered sympathy, information and a solution. I feel like she cared about my situation. That phone call felt very personalized and makes me happy to be a State Farm customer."

"Do not recommend these people for insurance. They will never let me speak to my agent. They have messed numerous things up. I have been trying to switch insurance for 14 days now. In order to do this, I need a letter of experience. I requested the letter of experience and First I was told I would get it in 24 hours. Then I was told 3-5 business days. Then I was told 7-10 business days. Still nothing. I have also asked for other solutions to this problem and they can not do anything about it."

"This is by far the worst customer service I’ve ever dealt with. The people at this office have no idea how to do their jobs. I had renters insurance with them for a house a didn’t even live in because they “forgot” to switch it, plus many more problems. I would definitely not recommend them to anyone."

"Abbie made it so easy to get everything switched over. Great customer service and very personable! Best part is I’m going to be saving money with them. She took the time to explain everything and answer all my questions. They have a great team over there, I was greeted with a smile by Jessica as well. Francesca talked with me over the phone about different options too before I went in. Thank you all for your assistance!"

"I had a life situation come up and requested some assistance from this office. Jessica emailed me back quickly and took care of it. But she did it with the utmost kindness and care and ended her email with encouraging words. Stephanie has been my agent and they have always been great but this experience was beyond exceptional. I started crying because of how understanding Jessica was. I will never forget it. Obviously, I highly recommend this office because of this experience and no one knows this business like Stephanie Wilmsmeyer."